FAQ's
Warm, personalized service and mingling among guests are part of the appeal of Brandon Hall Plantation. But hospitality goes both ways. Depending on the property, you might be staying in someone’s private home, sharing common rooms, or dining with fellow travelers. Communication and common courtesy are key.
The following simple tips will help you have a smooth, relaxing stay. Here’s everything you need to know about being the best guest ever.
What are some things guests should tell hosts in advance?
Many B&Bs offer services and amenities specially tailored to the needs of individual guests. But because policies can vary from inn to inn, it’s crucial to communicate your needs and expectations before your stay.
Tell your hosts about any dietary restrictions, food allergies, room preferences, and special requests you might have. If you have physical limitations, ask if your room is handicap-accessible. When traveling with kids, make sure your B&B is child-friendly. You may want to disclose your arrival and departure times too, especially at smaller properties where innkeepers personally welcome arriving guests.
Will I have to share a bathroom?
Not if you stay with us at Brandon Hall Plantation. Each of our five guest rooms inside the main house feature a private in-room bath with a shower, tub, or both. Additionally, both of our cottages feature a private bath with a shower, tub, or both.
What can I expect for breakfast?
We provide a full southern breakfast at 8:30 each morning in the dining room of the main house. Additionally, we have a coffee and tea bar for our guests.
What's your cancellation policy?
Making a reservation at a bed and breakfast is not the same as making a hotel reservation. Due to our small size, cancellations affect us significantly. Cancellations gives us little chance of re-booking a room. For this reason, we uphold a strict cancellation policy:
You’ll be charged 50% of the total price if you cancel after your reservation is made and the total price of the reservation if you cancel in the 2 days before arrival.
No refunds after check-in for early departure, as we are unable to re-book your room.
Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date.
No-shows are responsible for full payment of their entire reservation.
Pre-payments: You’ll be charged 50% of the total price at the time your reservation is made and the remaining amount in the 2 days before your arrival.
When can I check in?
Most B&B properties offer a check-in time range some time in the afternoon. Unlike hotels, most B&B properties have limited or no staff and the time between check-outs and check-ins is when cleaning and preparing the inn for your arrival takes place. This may be the only opportunity for the innkeepers to run errands or pick up supplies. Check with the property if you would like an earlier or later check-in. If you assume that it will be acceptable without asking, you may end up very disappointed.
Check-in: after 2 pm.
Early arrivals are discouraged since our small staff is busy turning the rooms over from the previous night to insure everything is ready for your check-in at 2 pm., and a $50 fee will be assessed on the final bill for urgency and extra housekeeping preparations related to unexpected arrivals.
Please, no early drop-off of bags or in-room items.
Do you offer tours of the plantation?
Safety and Cleanliness is a priority at Brandon Hall. We asked our past guests what we could do to enhance our tour. And flexibility came up.
Brandon Hall offers a complimentary self-guided tour for our overnight guests only. This allows you the flexibility to learn more about Brandon Hall at whatever time you desire. We just ask that guests be considerate of other house guests when partaking.
Additionally, Brandon Hall is also on tour during Spring and Fall Pilgrimage with over 20 other privately-owned, antebellum homes. Hosts and Hostesses welcome visitors from all over the world to tour these historic properties, learn about the furnishings, and hear the histories & stories of all the lives that lived here. For Brandon Hall, this is the only opportunity for non-overnight guests to tour the house and grounds.
Take this opportunity to visit these homes during this special event that has been taking place since 1932. For more information on specific tour dates, and to purchase tickets, please visit https://natchezpilgrimage.com/.
We are not available for tours during other times of the year.
Do you allow pets?
Some bed and breakfast properties allow pets with some restrictions, and usually charge a pet fee. Others, have resident pets and do not allow outside animals. If you are looking for a pet-friendly property, make sure to ask in advance. Also, if you are allergic to animals, be certain to ask if there are pets in residence. We have found that many properties do not necessarily inform guests that there are animals at the inn. For people with severe allergies, this can be a serious problem.
We do not allow pets of any kind in at Brandon Hall Plantation. However, we do have some “porch” cats that are available for lap sitting on the galleries.
Will smoking be allowed?
Each bed and breakfast property handles smoking differently. If the owners/innkeepers are smokers, you will probably be allowed to smoke inside the inn. Some B&B’ s do not allow smoking anywhere on the grounds of the property. If you are a smoker, ask if there are restrictions which may affect your stay. If you are an avid non-smoker or have allergies to cigarette smoke, ask about the smoking policy to ensure your comfort during your visit.
Brandon Hall Plantation recognizes the rights of both non-smokers and smokers. There is NO SMOKING within the main house, on any structure connected to the house, or inside any buildings. Our home is an 1856 wooden structure with no sprinklers. We also do not allow candles, incense or any other open flame device. The galleries and the upstairs balcony are designated NON SMOKING areas for fire safety reasons.
We allow smoking at the lower level of the terraces. When in doubt, please ask.
